The unidentified hackers clandestinely breached the internal systems of the hotel operator, intending to execute a ransomware attack. Credit: dvoevnore via Shutterstock.

Motel One Group, one of Europe’s largest hotel operators, has recently fallen victim to a hacker attack, which has raised concerns about data security.

While the identity of the perpetrators remains unknown, it is suspected that they attempted a ransomware attack. Fortunately, swift action and comprehensive security measures helped mitigate the impact on the company’s operations.

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Minimal impact on business operations

The hacker attack targeted Motel One Group’s internal systems, potentially putting sensitive information at risk.

However, thanks to immediate responses, including enlisting the services of a certified IT security provider and collaborating with investigative and data protection authorities, the hotel group managed to contain the situation.

As a result, the business operations of the hotel group were never in jeopardy.

Customer data breach

Initial investigations revealed that the hackers gained access to customer data, including the details of 150 credit cards.

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Motel One Group has taken proactive steps by personally informing the affected cardholders. This approach aligns with best practices in data protection in the event of a security breach.

Ongoing security measures

In the wake of the attack, Motel One Group says it remains committed to bolstering its cybersecurity measures. It is focused on preventing future breaches and safeguarding the privacy and security of its customers.

As technology advances, the hotel industry, like many others, faces an ever-evolving threat landscape, making robust cybersecurity practices essential.