Canary Technologies has announced the enhancement of its guest management platform with the next-generation digital compendium to transform the guest experience in the hospitality industry.
The eco-friendly digital compendium solution is designed to replace traditional paper compendiums, providing hotel information and amenities to guests directly through a web-based tool that eliminates the need for an app download.
It offers information, including a hotel’s unique features, facilities, nearby attractions, and the ability to be updated swiftly, ensuring guests always have access to the latest details.
Hoteliers will be able to tailor the digital compendium with the addition of menus, photos and more, crafting a fully-branded guest experience without the need for costly reprints.
The digital compendium also integrates with existing Canary tools such as mobile check-in, dynamic upsells, guest messaging and smart check-out and serves as a digital hotel hub.
Canary Technologies Product vice-president Aman Shahi said: “Today’s guests expect a modern hotel experience, so it’s vital to provide tech-enabled touchpoints whenever possible.
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By GlobalData“Our digital compendium reduces the overhead of maintaining paper compendiums and elevates the guest experience. It’s just one of the many ways that Canary’s guest journey platform helps hotels delight guests at every step, while simultaneously streamlining their operations.”
The solution also acts as a one-stop shop for guests who plan their stays and seek answers to frequently asked questions.
It provides an additional channel for guests to purchase amenities and upsells from their devices directly.
The integration of the digital compendium into the guest management platform is set to drive more revenue while streamlining operations for the hospitality industry.