Hotel revenue management platform ROH has announced a partnership with Mayfair House Hotel & Garden to enhance payment processing and drive sales conversion.

Managed by Crescent Hotels & Resorts and owned by Brookfield Properties, Mayfair House Hotel & Garden has adopted ROH’s solutions to streamline payments and revenue management, which are crucial for profitability in the hospitality sector. 

By integrating ROH’s solutions, the hotel’s sales and finance teams will gain real-time insights into corporate bookings.  

This integration is expected to lead an improved collaboration between departments, thereby increasing productivity and simplifying workflows. 

ROH CEO and founder Jess Conroy said: “Payments aren’t just a back-office task – they’re critical to a hotel’s profitability and operational success.  

“At ROH, we’re acutely aware of the complexities involved in managing payments and the opportunities they present for improvement and growth. We designed ROH to unlock the power of payments by simplifying processes, enhancing team collaboration and ensuring every payment is accounted for.  

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“These aspects are critical not just to the teams on the ground, but to hospitality operators, asset owners and brands at large. We’re humbled to see the sales and finance teams at Mayfair House Hotel & Garden leveraging ROH to automate once-manual processes, resulting in greater profitability.”

Mayfair House Hotel & Garden has been an “icon” of Coconut Grove since its 1985 debut, recently reopening in September 2022.

The hotel boasts 8,500ft² of versatile event space and 79 guest rooms. 

The serene environment of the property is claimed to provide an idyllic backdrop for business meetings, events, and banquets.

ROH is serving as a partner to hospitality groups such as Loews Hotels & Co, Crescent Hotels & Resorts, and Marriott International.

It is backed by investors, including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital, and GMO VenturePartners.