The implementation has impacted the IT team, reducing maintenance time by 80%. Credit: FON’s Fasai / Shutterstock.

Meiser Hotels has selected the Mews hospitality cloud for powering its four hotels in Germany.

The implementation has impacted the IT team, reducing maintenance time by 80%. This shift allows the team to concentrate on proactive software improvements for the hotel.

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The integration of Mews Payments has streamlined payment reconciliation processes within the hotel and restaurant operations, saving staff two hours a day.

This automation enables the team to dedicate more time to guest interaction and hospitality services.

The collaboration and connectivity of Mews were crucial for Meiser Hotels, which sought a software suite for the entire guest journey. Plug-and-play integrations with partners Event Temple and Oaky ensured an uninterrupted setup.

Mews CEO Matt Welle said: “It’s always a pleasure to work with tech-savvy partners like Meiser Hotels because they help push us to make Mews even better. I’ve no doubt this exciting brand is going to continue its growth and become a with guests across Germany and beyond.”

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Meiser Hotels’ CEO assistant Marlon Meiser said: “I quickly saw the potential in Mews as the fastest developing PMS on the market, and I’m certain that Mews will set the bar, worldwide, for outstanding hospitality technology. We’ve only been live for a few months but the outstanding results across multiple teams already speak for themselves.

“We’ve saved a lot of manpower hours in the IT team. Thanks to Mews, this is the first year in ten years that our Head of IT can go on vacation without worrying about the system.”

Mews Hospitality Cloud has now 5,500 customer bases across 85 countries and aims to optimise hotel operations, transform guest experiences, and increase profitability.

Mews has secured $335m in funding from investors, including Kinnevik, Goldman Sachs Alternatives and Revaia, to revolutionise the hospitality industry.

In May, Mews expanded its presence in the German market by acquiring local PMS provider HS3 Hotel software.