IT provider Amadeus has acquired Netherlands-based cloud-native property management systems (PMS) maker Itesso BV to expand its technology offerings in the hotel industry.
Itesso provides PMS to 1,800 properties worldwide, and introduced cloud-native Itesso Enterprise Lodging system (Itesso ELS).
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By GlobalDataAccording to Amadeus, the $830m acquisition will help it combine PMS, revenue management (RMS) and central reservation systems (CRS), as well as sales and catering into a cloud-based community model platform focusing on the guest experience, reported Travel Daily Asia.
The system will be offered to customers who can subscribe to services according to their requirements. They will have the option to sign up for individual applications or the entire range.
Customers will also be able to use hotel proprietary or third party systems that are backed by good customer service, Amadeus said.
Amadeus previously acquired US-based groups and events specialist Newmarket in order to accelerate its commitment towards the hotel IT sector, and is currently working with InterContinental Hotels to develop a next-generation guest reservation system.
Amadeus New Businesses senior vice-president Paco Perez-Lozao said: "Property management technology is a critical component of our strategy and we assessed numerous options to extend our capabilities in this area.
"It was critical that we found a company with the right expertise that was focused on customer success and shared our vision. We believe we have a great cultural fit with Itesso.
"Their technology stands out, and as a cloud-native PMS can be tightly integrated with our overall offering."