Hospitality SaaS [software as a service] provider Otelier has announced the appointment of Rob Lawrence as its new CEO to drive growth and customer-centric innovation under his leadership.

According to the company, Lawrence has a track record of scaling SaaS companies and driving revenue, product innovation, and customer satisfaction.

His expertise in SaaS and executive leadership experience in publicly held and privately owned software companies is expected to advance Otelier’s mission of providing value in the hospitality sector.

Commenting on the appointment, Lawrence said: “I am honoured to join Otelier at this pivotal time.

“Otelier’s commitment to redefining hospitality technology and enhancing operational excellence is truly disruptive. I look forward to working with the talented team here to build on our successes, deliver transformative solutions to our customers, and set new benchmarks for innovation in the industry.”

Otelier offers technology solutions that claim to enhance operational efficiency, guest experiences, and revenue growth for hospitality brands.

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Its global partnerships span hotel, resort, and vacation property operators.

For data-driven insights, Otelier offers products such as Intellisight. Its financial and operational management tools include DigiPay, DigiAudit, Rec, and TruePlan.

Under Lawrence’s guidance, the company expects to broaden its range of products, enhance customer relationships, and uphold its standing with its technology focused on delivering value.

Otelier founder Ali Moloo will continue to serve as the executive chairperson and contribute to the company’s strategic direction.

Moloo said: “Rob Lawrence’s appointment marks a significant milestone for Otelier.” 

“Rob’s expertise in driving growth, along with his passion for customer success, aligns perfectly with Otelier’s vision to become the industry leader in hospitality technology. We are confident that under his leadership, Otelier will achieve new levels of impact and growth.”