Customer service automation platform Oversee has announced the expansion of its sourcing suite with the launch of the Hotel Sourcing Optimization tool.
This tool is built to tackle hidden hotel overspending and identify potential savings within travel programmes.
By automating rate auditing, offering real-time supplier compliance monitoring, and benchmarking performance, the tool offers customers a clearer view of their hotel programme’s return on investment (ROI) and an advantage in supplier negotiations.
Oversee CEO and co-founder Aviel Siman-Tov said: “Our Hotel Sourcing Optimization solution is a breakthrough for travel management and procurement teams, enabling them to make smarter, data-driven hotel sourcing decisions, while ensuring they receive the rates they were promised.
“With real-time insights, programme managers can immediately identify and recover lost hotel savings, resolving supplier issues before they amount to large sums.”
The challenge of hidden hotel costs, often resulting from rate discrepancies and data errors, can lead to substantial financial losses for corporations.
Oversee’s AI technology aims to address these issues, offering a more efficient method for tracking and rectifying lost hotel savings.
Siman-Tov said: “Our customers have been asking for a more efficient way to track and recover lost hotel savings.
“We’re excited to deliver an AI-powered solution that automates hotel rate auditing and benchmarking to help them maximise savings effortlessly.”
In addition to the Hotel Sourcing Optimization tool, Oversee’s AI Agent continues to refine travel operations and customer service by automating tasks that traditionally require extensive manual effort.
With this expansion, the company is poised to improve supplier compliance and increase returns on travel investments for companies.
Oversee’s AI travel technology platform provides customers a product suite designed to cutting costs, increasing profits, streamlining operations and automating customer support for travel companies.
