Pelham Hospitality has enlisted cloud software company Mews to centralise operations and enhance guest experiences across its three boutique properties in Cape Cod, US.
By switching to the Mews platform, Pelham expects to streamline reservations, upselling efforts, sales and catering.
This integration is expected to save time, reduce administrative tasks, and offer a cohesive guest experience.
Pelham Hospitality general manager Heather McCarthy said: “The second I saw Mews, I was obsessed. It’s like my hotel brain created an ideal system that’s super flexible with lots of open interfaces, incredibly user-friendly, and complete with built-in guest messaging. It checked all the boxes.”
Pelham Hospitality is also simultaneously onboarding Thynk for sales and catering and will be seamlessly connected via Mews Marketplace.
This hotel tech app store enables the team to integrate pre-approved solutions without further connection fees.
Mews CEO Matt Welle said: “Pelham Hospitality is a perfect example of how great hospitality stems from being open-minded. They truly thought about their brand’s needs and what they wanted to get out of a new system, which in turn will help them to create even more exceptional guest experiences.
“Their commitment to flexibility and seamless operations aligns perfectly with Mews, and we’re thrilled to support their vision for modern hospitality.”
Mews has also powered other hotels such as AWOL Provincetown and The Coonamessett managed by Lark Hotels and also independent hotels such as Emerald Resort, Anchor Inn Beach House and Gifford House in Cape Cod.
In January 2025, Mews acquired Clarity Hospitality Software Solutions to increase its presence in the APAC and UK regions.
This deal is part of Mews’ strategy to boost guest offerings via technology.
