The resort took this step as part of its digital transformation strategy to enhance guest service capabilities. Credit: Pressmaster / Shutterstock.

Rocky’s Boutique Resort, a beachfront property in Samui, Thailand, has transitioned to Hotelogix’s all-in-one, cloud-based hotel property management system (PMS) to optimise its enterprise-level operations.

The resort took this step as part of its digital transformation strategy to enhance guest service capabilities.

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Rocky’s Boutique Resort’s management acknowledged the limitations of its previous on-premises solution.

The need for greater flexibility, mobility, scalability, and advanced features to meet contemporary resort operations led to the upgrade to Hotelogix’s cloud-based PMS.

Citing Rocky’s Boutique Resort general manager Junya Waluang, HospitalityNet reported that the transition process supported by Hotelogix included data migration, implementation, third-party integration, and training.

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“It has put our end-to-end operations on autopilot mode, improving our efficiency and freeing us to focus on guest service,” Waluang stated.

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The integration of Hotelogix’s Hotel PMS with a suite of third-party solutions, including point of sale, booking engine, channel manager, accounting, and door lock systems, aims to provide Rocky’s Boutique Resort with comprehensive operational support.

Additionally, the Mobile Hotel PMS App offered by Hotelogix enables the resort’s staff to access critical data while on the move.

Hotelogix chief sales officer Sivaprasad Gangadharan said: “The hospitality industry in Thailand is witnessing a significant shift as hotels increasingly upgrade to cloud-based solutions to remain competitive.

“We are delighted to be the Hotel PMS partner of Rocky’s Boutique Resort, dedicated to improving operational efficiency and guest experience through digitisation with modern technologies. We welcome them to our growing client base in Thailand.”

Hotelogix, headquartered in Singapore, has a global footprint with offices in the USA, India, UAE, Thailand, and the Philippines.

The technology provider has served over 12,000 hotels across more than 100 countries, catering to regions such as South-East Asia, the Middle East, South Asia, LATAM, Europe, and North America.

Earlier this month, Ramnee Hotel in Scotland upgraded its PMS to a cloud-based solution by Hotelogix.