Daily Newsletter

27 August 2024

Daily Newsletter

27 August 2024

Hospitality software provider Agilysys acquires spa management platform Book4Time

Book4Time's cloud-based platform’s capabilities include managing appointments, staff, inventory and more.

Shalini Nair August 26 2024

Agilysys, a provider of hospitality software solutions, has acquired Book4Time, a spa management software company.

Financial details of the deal have not been disclosed.

This acquisition marks a significant move in the hospitality sector, with Book4Time's cloud-based platform known for streamlining spa operations at hotels and resorts worldwide.

The platform's capabilities include managing appointments, staff, and inventory, while also improving guest experiences and providing comprehensive corporate reporting.

Founded in 2004, Book4Time claims to have established itself as a key player in wellness hospitality, trusted by customers in over 100 countries.

Serent Capital's strategic investment in 2020 played a crucial role in Book4Time's growth and global expansion.

Book4Time CEO Roger Sholanki said: "Our partnership with Serent has been pivotal in enabling us to scale our operations and enhance our product offerings. We are grateful for their collaboration and look forward to continuing our journey of innovation in the hospitality industry as a part of Agilysys."

Serent Capital partner Lance Fenton said: "From the beginning, we recognized Book4Time’s potential to revolutionize spa management technology. It has been rewarding to see them expand their global reach and deliver exceptional client experiences."

Serent Capital boasts a strong presence in the hospitality market, with investments in over 15 hospitality tech companies in the past decade.

With over 60 hotel system integrations, Book4Time releases new updates every four to eight weeks, claims to maintain the industry’s highest uptime at 99.99%, supports 15 languages, and provides round-the-clock customer support.

Agilysys delivers software solutions and services, focusing on maximising Return on Experience (ROE) through guest interactions. Its suite of products includes Property Management Systems (PMS), Point-of-Sale (POS) solutions, and Food & Beverage Inventory and Procurement (I&P) systems.

Agilysys serves a diverse range of hospitality clients, from branded and independent hotels to multi-amenity resorts and casinos.

In May, Marriott International chose Agilysys’ InfoGenesis POS platform for its properties in the US and Canada.

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