Hospitality technology provider Cloudbeds has launched Cloudbeds Insights, a business intelligence (BI) solution tailored for the hotel industry.

This in-house developed tool is integrated within the Cloudbeds Property Management System (PMS), aiming to offer users direct access to data and increased flexibility.

Cloudbeds Insights is designed to simplify data analysis for hoteliers, providing real-time insights that can improve decision-making processes and save time across various departments.

These departments include revenue management, operations, and back-office staff.

The BI tool is intended to help hotels boost their performance metrics such as Revenue Per Available Room (RevPAR), and prepare for operational demands.

The new solution offers hoteliers the ability to evaluate multi-property performance, construct custom reports, and develop engaging visuals and dashboards.

It also facilitates collaboration through subscriptions and exports.

With Cloudbeds Insights, properties can examine their data from different perspectives without the need to export or manually merge information.

The BI solution also includes an API for custom analytics, enabling hoteliers to integrate data with their preferred software solutions.

Cloudbeds co-founder and CEO Adam Harris said: “With the launch of Cloudbeds Insights, we’re redefining what it means to be a PMS platform. A native data intelligence solution breaks ground and unlocks new possibilities for our hoteliers.

“Now our customers have unparalleled insights created for hospitality professionals. We’ve given hoteliers what they need to make decisions for their property, incorporating the most valuable parameters and data visualisation tools for hoteliers. This focused approach empowers our customers to harness their data like never before, fostering improved decision-making and operational efficiency.”

In May 2024, Cloudbeds reached a partnership with Cendyn to support hoteliers in revenue generation.