Dukley Hotels & Resort selects Hudini to improve guest services

The Hudini mobile app hospitality initiative allows the five-star resort to offer seamless and efficient services to guests.

Upasana Mukherjee August 02 2024

Dukley Hotels & Resort in Budva, Montenegro, has partnered with smart hospitality solutions provider Hudini to launch a customised mobile application aimed at enhancing guest experiences.

The app hospitality initiative allows the five-star resort to offer seamless and efficient services to guests both on and off the premises.

The mobile application features a range of functionalities designed to cater to guests' needs throughout their stay.

These include online check-in and check-out, in-room dining with dietary options, housekeeping requests, restaurant reservations, and a comprehensive hotel compendium that provides tailored hotel information and offers based on a guest's profile.

In addition, the app grants guests access to off-site information, including activities and destination details of the surrounding Budva Riviera.

Dukley marketing manager Olga Giniyatullina said: “Dukley has always been dedicated to providing an unforgettable experience. Our five-star resort, with its luxurious rooms and breathtaking Adriatic views, offers the perfect blend of old-world charm and modern luxury.

“Embracing digital services with Hudini, we're enhancing our guest-centric approach. This partnership allows us to understand our guests better and elevate their satisfaction with our exclusive offerings.”

Dukley Hotels & Resort features a variety of room sizes, several dining options and 4,000m² of event space. It also offers a gym, sauna, steam room, pool, and more. 

Hudini CEO and founder Prince Thampi said: “We are delighted to have been chosen by Dukley Hotel & Resort to support them in elevating their guest experience while, at the same time, increasing ancillary revenue at more touchpoints throughout the guest journey.

“The app results in a more curated and memorable stay for every guest, which adds to Dukley Hotel & Resort's reputation for exclusivity and luxury.”

Earlier this year, Hudini was selected by SH Hotels & Resorts to develop a custom mobile app for iOS and Android to streamline services across their properties.

Uncover your next opportunity with expert reports

Steer your business strategy with key data and insights from our latest market research reports and company profiles. Not ready to buy? Start small by downloading a sample report first.

Newsletters by sectors

close

Sign up to the newsletter: In Brief

Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Thank you for subscribing

View all newsletters from across the GlobalData Media network.

close