Daily Newsletter

28 February 2024

Daily Newsletter

28 February 2024

Hyper Nimbus unveils fully integrated hospitality management solution 

The platform is designed to consolidate fragmented hospitality systems into a single artificial intelligence (AI)-driven platform.

Upasana Mukherjee February 27 2024

Hyper Nimbus has introduced its fully integrated, AI-powered hospitality management solution to streamline hotel operations.  

This solution is designed to consolidate fragmented hospitality systems into a single AI-driven platform. 

It is intended to enhance revenue optimisation, sales, marketing, guest intelligence, and operations through custom machine-learning algorithms. 

The platform offers four main capabilities to revolutionise the traditional hotel technology stacks, comprising a predictive pricing feature, sales and revenue capability, guest intelligence function and smart concierge service. 

The predictive pricing feature uses algorithms for dynamic pricing and forecasting, helping hotels maximise occupancy and rates by considering real-time market factors.  

The sales and revenue capability integrates with existing management systems to evaluate and enhance sales performance across various channels. 

Its proprietary technology suggests strategies for sales growth across different channels and segments to optimise revenue. 

Hyper Nimbus' guest intelligence function analyses guest feedback in near real-time from both internal and external channels. 

It alerts department leaders to take action by identifying improvement areas such as housekeeping or food and beverage concerns.  

Additionally, the smart concierge service employs conversational agents to handle guest inquiries around the clock, improving staff efficiency and guest satisfaction. 

It handles and assigns requests for room service, maintenance, or special amenities, ensuring prompt resolution. 

Hyper Nimbus intends to redefine the festival experience starting with the introduction of its experience management technology at Coachella this year.  

The technology is aimed at offering personalised schedules and real-time updates, aiming to elevate the guest experience at large-scale events. 

Hyper Nimbus' solution offers a specialised AI stack that addresses the entire spectrum of hospitality operations. 

Hyper Nimbus was founded by hospitality industry expert and CEO Vaughn Davis along with co-founder and CTO X Eyee. 

Davis said: “Our AI-driven platform is designed to transform the very essence of hotel management, making unprecedented levels of personalisation, efficiency, and profitability accessible.  

“We believe that Hyper Nimbus will empower hotels to not only meet the evolving expectations of their guests but to exceed them, setting new standards for excellence in the industry.” 

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