Hong Kong-based Langham Hospitality Group (LHG) has implemented Shiji Group's property management system (PMS), Shiji Enterprise Platform PMS, across its hotel portfolio.
The deployment aims to elevate guest experiences at LHG through advanced technology and robust data security measures offered by Shiji Enterprise Platform PMS.
Shiji claims that its platform's guest-centric design will enable LHG to better understand and meet the needs of its customers.
The Shiji Enterprise Platform PMS is a comprehensive solution tailored to the intricacies of guest profiles and preferences.
Known for its flexibility, Shiji's platform has features that improve operational efficiency.
Its security and privacy features are crucial for LHG to ensure the protection of guest data.
The real-time data analytics and intuitive interface provided by the system allow hotel staff to offer better services to guests.
Additionally, the platform's integration capabilities will position LHG to seamlessly adopt other advanced technologies in the future while maintaining its position in hospitality trends.
Langham Hospitality Group CEO Bob van den Oord said: “Adopting Shiji's Enterprise Platform was not about upgrading our technology; it was a statement of our dedication to offering unparalleled customer experiences.
“In Shiji, we found a synergy between our vision for bespoke guest services and their advanced technological capabilities, ensuring our patrons receive nothing but the best.”
Shiji International CEO Kevin King said: “When we built the Shiji Enterprise Platform, we built it from the ground up around the needs of our customers.
“Working with innovative global hoteliers such as Langham Hospitality Group is a privilege for a company such as ours. With their being at the vanguard of hospitality, it was imperative for us to deliver a solution that reflects their ethos of innovation and excellence.
“The platform is a lot more than just a PMS, it is designed to be a central technology platform around which hotels can build and tailor their experiences both for staff and guests.”
In December 2023, Shiji implemented its integrated food and beverage (F&B) solutions at the Jeju Dream Tower, Grand Hyatt Hotel in South Korea.
This covered Shiji’s Infrasys Cloud POS, Shiji Payment Platform, and Shiji Kunlun Smart Tools.
These tools are anticipated to enhance operational efficiency not only in the hotel's dining establishments but also in its casino operations.
Last September, Langham opened its Cordis Xuzhou in China. Located at China Merchants Xuzhou Centre, in the centre of Xuzhou’s new city district, the new hotel is the sixth property under the Cordis brand.
