The Royal River Hotel, part of the Luxury Tenerife Hotels Group, has implemented technology provider Shiji’s Infrasys Cloud POS platform to improve its food and beverage (F&B) service.

The hotel features a total of 50 villas, four F&B outlets, and a spa, where it has now deployed five workstations and four tablets to boost operational efficiency.

Shiji said that Infrasys Cloud POS was chosen for its scalability, user-friendliness, and ability to blend in smoothly with existing hotel systems.

The vendor further claims that this platform's real-time data access and customisable features will empower the hotel to optimise operations.

Luxury Tenerife Hotels F&B director José Muiños Tabares de Nava said: “Shiji Infrasys Cloud POS offers the flexibility and reliability we need to maintain our high standards of service.

“The system's hardware-agnostic nature combined with Shiji’s experience in the luxury sector ensures we can leverage our current technology infrastructure, providing a seamless transition and enhanced guest interactions.”

Established in 1998 as a network solutions provider for hotels, Shiji has grown into a multinational technology company that offers a wide range of software solutions and services across various sectors, including hospitality, food service, retail, and entertainment.

Its software solutions cover data management, payment gateways, hotel property management, and online distribution, among others.

With a workforce of over 5,000 across more than 80 subsidiaries and brands worldwide, Shiji supports over 91,000 hotels, 600,000 retail outlets, and 200,000 restaurants worldwide.

Shiji Southern Europe & Africa sales director Jose Guixeras said: “Royal River Hotel is a perfect example of a property that marries luxury with innovation.

“By adopting Infrasys Cloud POS, they continue to set the standard for excellence in the hospitality industry, demonstrating how advanced technology can enhance guest experiences and operational efficiency.”