Daily Newsletter

07 August 2023

Daily Newsletter

07 August 2023

Sojern and Profitroom to equip hotels with advanced technology

Profitroom features one of the highest-converting booking engines, along with marketing automation tools.

RanjithKumar Dharma August 04 2023

Travel marketing platform Sojern has announced a new collaboration with Profitroom to equip hotels across the globe with a mix of advanced booking technology and data-driven marketing solutions.

Hoteliers will be able to easily connect with travellers seeking accommodations, driving direct reservations through its website, resulting in higher revenue.

Profitroom features one of the highest-converting booking engines, along with marketing automation tools, an advanced channel manager and a website builder.

Hotels can optimise their online presence, attract guests and streamline operations by combining these options with the digital marketing skills of Sojern.

Profitroom commercial director Samantha Williams said: “This partnership will enable hotels to stand out in a crowded marketplace, increase direct bookings and boost revenue.

“Profitroom has already made significant progress in the Polish, South African, LATAM, UK and Nordic markets with among 3,500 hotels and resorts worldwide.

“This new partnership with Sojern will further enhance our global reach amongst hoteliers.”

Through the acquisition of VenueLytics, Sojern has recently unveiled its range of Guest Experience Solutions.

It introduced the newest edition of its Sojern Travel Marketing Platform, featuring improved audiences fuelled by advanced artificial intelligence technology.

The company focuses on continuously advancing its platform and investing in partnerships, such as Profitroom, to better serve 10,000 customers every year across the globe.

Sojern Global Strategic Accounts and Partnerships managing director Josh Beckwith said: “This collaboration between Sojern and Profitroom is perfectly timed to address the evolving needs of hoteliers of all sizes, helping them navigate the complex landscape of digital marketing and guest acquisition and ultimately drive measurable results while boosting profitability.”

Demand for upscale and luxurious products has been rising steadily in the travel and tourism sector

The theme of premiumization, and the upscale and luxury markets, now have the opportunity to thrive in an industry that has had to rapidly change to meet new changes in traveler demands. The increased need for privacy, a greater focus on health and wellbeing, a desire to tick off ‘bucket list’ experiences, unintentional saving of money, the tendency to take longer trips, the focus on eco-tourism, and an increase in millionaires means the theme of premiumization will continue to grow in importance. The travel industry will experience a surge in demand for higher-end and customized offerings as experiential consumption keeps growing. For many, ‘premium’ means a variety of things. However, it refers to first-rate service, extreme comfort, and one-of-a-kind experiences in travel and tourism. Premiumization is closely linked to luxury travel. While premiumization attracts only a small number of global travelers, it is important for companies as it is a valuable revenue stream that is unlikely to be impacted by external factors like economic downturns. Personalization is key in premium offerings, the shift from focusing solely on premium products to an emphasis on delivering exclusive and personalized offerings is apparent. Therefore, smart destinations can help to create hyper-personalized services and products. Leveraging the Internet of Things, destinations can curate offerings based on gathering real-time data on guest preferences and behaviors. This enables the industry to transcend typical offerings and remain competitive.

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