Stayntouch, a mobile guest-centric hotel property management systems (PMS) specialist, has joined forces with the self-order and pay web app Woby to enhance the dining experience in hotels.
This collaboration enables a mobile-first dining service for guests by integrating Stayntouch's PMS with Woby's customisable web platform.
In addition, the partnership introduces enhanced convenience for hotel guests, allowing them to order and pay for their meals directly from their mobile devices.
With the integration of Stayntouch's PMS, hotels can now not only streamline their operations and automate tasks but also offer guests a digital welcome with mobile check-in capabilities.
Woby’s self-order and pay platform further complements this by connecting with both the hotel’s existing PMS and POS [point-of-sale] systems, simplifying the in-stay dining experience.
The collaboration is expected to provide hotel operators with a flexible cloud PMS from Stayntouch that can offer a frictionless mobile welcome and departure for guests, as well as ensure integration with top mobile POS platforms.
Real-time synchronisation between the PMS, POS, and accounting software is another key feature of the integration. It allows guests to use a single QR code to order, pay, and have room charges validated automatically.
Hotels will further benefit from a fully customisable workflow and look of the integrated platform, ensuring that it aligns with any hotel's branding and operational requirements.
Moreover, a dedicated integration connector will help in simplifying the setup process, reducing integration time from months to minutes and streamlining third-party connections.
Stayntouch implementation and support vice president Priya Rajamani said: “By seamlessly integrating our cloud PMS with Woby’s self-ordering and payment platform, hotels can deliver a more personalised and fully mobile guest check-in and dining experience, enhancing the on-property experience. This collaboration ensures real-time synchronisation, enhanced operational efficiency and elevated guest satisfaction.”
Woby managing partner Ruud Hontelé said: “Woby stands out as the pioneering self-order and pay app that seamlessly integrates Stayntouch with your POS system.”
