TrustYou, a company that serves guest feedback and reputation management solutions for the hospitality sector, has launched unlimited responseAI credits for both its existing and new users.

This feature will provide flexibility and scalability to hoteliers, enabling them to boost guest satisfaction and increase revenue.

The responseAI tool helps hoteliers improve their processes and become more efficient.

It generates artificial intelligence-based responses to all textual reviews, enhancing the quality of interactions between hotels and their customers.

The launch of unlimited responseAI credits aims to eliminate any previous limitations faced by subscribing hoteliers in terms of the number of responses they receive.

This will further offer hoteliers the freedom to engage a broader spectrum of guests, offering a more personalised experience.

TrustYou CEO and co-founder Benjamin Jost said: “We are proud being among the first companies offering AI functionality in our product. However, our customers' businesses need more flexibility and simplicity.

“Unlimited responseAI credits provides them a technology bundle that helps “make guests happy” by facilitating the feedback dialogue between travellers and their hotel or destination.”

TrustYou CMO Jon Eichelberger said: "We are thrilled to offer unlimited responseAI credits to our customers.

"This transformative approach will empower hoteliers to take their guest feedback management to new heights and establish stronger, long-term relationships with their guests. We believe this offering will have a profound impact on the hospitality industry."

TrustYou's unlimited responseAI credits are claimed to offer a range of advantages to its customers. These advantages include enabling customers to expand their response generation initiatives, accommodate diverse requirements and enhance their customer-focused approach.