Cyber security for hotels has become increasingly important given the amount of sensitive information the industry stores like credit card details, financial records and personal information of employees and guests.
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The Covid-19 pandemic has unleashed a new wave of security attacks on the hotel industry with malicious attackers exploiting new security vulnerabilities to gain access to more sensitive data. Hence, cybersecurity in the hotel industry has become an important agenda for the industry.
Discover the leading solutions and companies in cyber security for hotels
Using its experience in the sector, Hotel Management Network has listed some of the leading companies providing products and services related to cybersecurity.
The information provided in the download document is drafted for hotel executives and technology leaders involved in hotel cybersecurity solutions.
The download contains detailed information on suppliers and their product offerings, alongside contact details to aid purchase or hiring decisions.
Amongst the leading vendors of cybersecurity in hotel industry are Ekran System, F-Secure, VigiTrust, ITSEC Group, TitanHQ, Check Point Software, Darktrace, Cloudflare, and CrowdStrike.
Cyber security for hotels: solutions & services
Security awareness training for employees
Training employees on how to intercept phishing emails includes teaching them how to verify email addresses and watch out for misspellings, grammatical errors, and typos.
Use a virtual private network (VPN)
Encouraging customers to use a virtual private network (VPN) when conducting business with personal information prevents themselves against DarkHotel hacks.
Anti-malware software
Investing in anti-malware software protects the company against malware and ransomware attacks. Malicious software can engage in cybersecurity breaches to access data.
Backing up files and data regularly
Regular backups work as a defence strategy to keep cybercriminals at bay. Backup data is advised to be separated from the original files to prevent cyberattacks from extracting both original and backup data.
Anti-DDoS services
Using technology or anti-DDoS services assists companies in recognising legitimate spikes in network traffic. This aids in identifying a DDoS attack, a malicious attempt to disrupt the normal traffic of a server with a deluge of Internet traffic.
For full details (including contact details) on the leading Cyber Security for Hotels and the Hospitality Industry, download the free Buyer’s Guide below:
Frequently asked questions
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Why is cybersecurity vital in the hotel industry?
Cybersecurity is essential in hotels to safeguard sensitive guest data, such as payment information and personal details, from cyber-attacks. With digital systems managing bookings, check-ins, and customer information, a robust cybersecurity framework helps prevent breaches and ensures business continuity, protecting both guests and hotel operations.
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What types of cyber threats do hotels face?
Hotels face threats like phishing attacks, ransomware, data breaches, and Distributed Denial of Service (DDoS) attacks. These can disrupt services, compromise guest privacy, and lead to significant financial losses.
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How can hotels enhance their cybersecurity measures?
Hotels can improve cybersecurity by implementing multi-factor authentication, encrypted data storage, and regular security audits. It's also critical to train staff to recognise phishing and social engineering tactics. Firewalls and intrusion detection systems further protect hotel networks from external threats.
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How can hotels protect guest data?
Hotels should adopt data encryption for both storage and transmission, ensuring sensitive information is inaccessible to unauthorised users. Regular security patches and using secure payment gateways also reduce the risk of data breaches. Hotels must comply with GDPR and PCI-DSS regulations to protect guest data.
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Which companies provide cybersecurity solutions for the hotel industry?
Key cybersecurity providers in the hotel industry include Palo Alto Networks, Fortinet, and Bitdefender. These companies offer comprehensive solutions like threat detection, data encryption, and anti-DDoS protection, ensuring that hotels can safeguard their digital infrastructure and guest information.