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Cloud computing is influencing the ways the hotel industry manages information and resources. Hospitality cloud solutions allow the adaptive and dynamic setup of IT infrastructure. It significantly lowers the time and expenses of entry to the industry for smaller businesses, as well as brings value to a larger international hotel chain or a small, independent resort.

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Various cloud-based applications such as Helpdesk, PowerApps, and MS Teams play a crucial role in the digital evolution of the hotel industry. They simplify the tasks for employees of the hotel and offer a frictionless experience for visitors from pre-arrival, arrival, and occupancy to departure.

Discover the leading hospitality cloud solutions and cloud computing companies in the hotel industry

Using its experience in the sector, Hotel Management Network has listed some of the leading companies providing products and services related to cloud computing.

The information provided in the download document is drafted for hotel executives and technology leaders involved in hotel cloud computing solutions.

The download contains detailed information on suppliers and their product offerings, alongside contact details to aid purchase or hiring decisions.

Amongst the leading suppliers of hotel cloud computing solutions are Alphabet (Google), Microsoft, Amazon, Alibaba Group, Cisco, Oracle, Salesforce, and SAP.

Related Buyer’s Guides which cover an extensive range of hotel solutions, systems providers and technology, can also be found here.

Advantages of cloud computing in the hotel industry

Cloud services allow the hotel industry to pay only for the services they require. Cloud computing enables projects and maintenance, as well as supports smart building management. It offers service staff the flexibility to operate from anywhere, and guests can also manage their needs from anywhere, improving experiences. Cloud computing in the hotel industry brings down energy, hardware, and operational expenses.

Cloud services help in building a responsive infrastructure that enables a smooth transition with a main line of communication. Cloud computing supports hoteliers in providing customised experiences and, convenient services and helps in working with multiple vendor solutions.

Cloud-based software improves operational efficiency, saves employees’ time, and provides more enhanced guest experiences.

Cloud-based services offered for the hotel industry

Cloud-based services are gradually replacing the old and traditional systems in the hotel industry. Packed with amazing benefits of cloud computing, Infrastructure as a service (IaaS), Software as a service (SaaS), and platform as a service (PaaS) have become very popular cloud computing services for many hotel businesses.

For full details (including contact details) on the leading hospitality cloud solutions and companies within this space, download the free Buyer’s Guide below:

Frequently asked questions

  • How does cloud computing benefit the hotel industry?

    Cloud computing optimises hotel operations by providing scalable, cost-efficient IT infrastructure. It supports smart building management, improves operational efficiency, and enhances the guest experience by allowing staff and visitors to access services remotely. By offering solutions like Infrastructure as a Service (IaaS) and Software as a Service (SaaS), cloud systems reduce hardware expenses, improve resource management, and allow hotels to customise services for their guests, leading to better customer satisfaction and lower operational costs.

  • What cloud-based services are commonly used in the hotel sector?

    Hotels commonly use cloud-based services such as property management systems (PMS), reservation platforms, customer relationship management (CRM), and smart room technologies. These services help streamline operations, automate bookings, manage guest interactions, and offer tailored services. Cloud-based CRM systems, for example, enable hotels to track guest preferences, improve personalised services, and enhance guest loyalty.

  • How does cloud computing improve guest experiences in hotels?

    Cloud computing enables guests to access personalised services via mobile devices, including check-ins, room preferences, and concierge services. By offering cloud-based self-service options, hotels can provide a seamless and frictionless experience, from pre-arrival through to check-out. Guests can also control room settings, such as lighting and temperature, through cloud-integrated smart room systems, further enhancing their stay.

  • What are the cost-saving benefits of cloud computing in hotels?

    Cloud computing reduces capital expenditure by eliminating the need for expensive on-site hardware and reducing energy consumption. Hotels only pay for the services they use, allowing smaller establishments to implement sophisticated IT systems without heavy upfront investment. Cloud-based systems also lower maintenance costs by outsourcing updates and security to the cloud service provider, freeing up hotel resources for core operations.

  • How does cloud computing support data security in hotels?

    Cloud computing providers offer enhanced security measures, such as encryption, regular backups, and compliance with data protection regulations, to safeguard sensitive information. With strong access control and constant monitoring, cloud services reduce the risk of data breaches, which is essential for protecting guest information and financial transactions. Cloud systems also allow for quick recovery in case of data loss, ensuring operational continuity.