Neorcha has partnered with TIME Hotels to deploy a mobile-based solution that provides a stress-free, fast and efficient check-in experience for guests.
The App, which has been designed with customer convenience in mind, helps hoteliers better meet guest expectations and reduce hotel operating costs by enabling a seamless, fast and efficient online check-in process. The App has now been successfully installed in TIME Oak Hotel & Suites and Time Grand Plaza Hotel in Dubai and will soon be installed in the Time Rako Hotel in Doha.
Neorcha managing director Roger El Khoury said: "We are pleased to partner with TIME Hotels and look forward to further enhance the hotels’ guest experience by offering absolute mobility for guests to access the online check-in from any device and give them the opportunity to provide any specific pre-arrival requests or stay preferences in addition to updating their profile details."
myCheck-in is able to fully integrate with TIME Hotels’ existing property management system, which is a tremendous benefit for hoteliers as any changes made to guest profiles in myCheck-in are instantly mirrored in their hotel system.
Mr El Khoury added: "In addition to the many benefits for TIME Hotel’s guests, myCheck-in offers a great return on investment – with TIME Hotels recuperating the cost of the Neorcha myCheckin solution within one year, purely by eliminating printing costs of standard check in forms, bills and other administrative documentation."
myCheck-in enables hotel staff to devote more attention to guests by creating VIP experiences based on a deeper understanding of guest history and preferences, such as room location, newspaper selection and dietary requirements.
TIME Hotels Management CEO Mohamed Awadalla said: "The check-in app is one of few future upcoming digital advancements that TIME Hotels are looking to implement, we are constantly trying to be the pioneers and acquire beneficial trends to uplift and create an added value for our guests while guaranteeing that they are experiencing a seamless check-in away from any unnecessary waiting time. Being the centre of our attention is our brand promise to our guests and my check-in app will work on strengthening it."